Trustpilot
Leverage public reviews to understand customer perception
Trustpilot
By Squad AI
Description
Import Trustpilot reviews to understand public customer perception and identify areas for product and service improvement.
Category
Product Reviews
Website
Overview
The Trustpilot integration imports public customer reviews into Squad. Understand how customers perceive your product publicly and use that feedback to drive improvements.
Benefits
Public sentiment: Track how customers talk about your product publicly.
Trust signals: Monitor review scores and their impact on brand trust.
Competitive context: Understand your reputation relative to alternatives.
Common use cases
Brand monitoring: Track public perception trends over time
Service improvement: Identify service issues from negative reviews
Win/loss analysis: Understand why customers choose or leave your product
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